We have tweaked the processing of external notes to deal with the quirks of each.
For Cliniko:
If a note is deleted in Instinctive Notes then delete that note in Cliniko
If a note is undeleted in Instinctive Notes then re-send it to Cliniko
For Nookal:
No longer send Draft notes to Nookal - at the moment we are unable to update Nookal notes so every time there is an update to Instinctive Notes we create a duplicate in Nookal. As drafts will be updated by design we no longer send draft notes to Nookal. They are sent when they become finalised.
When a note is already on Nookal and it is deleted in Instinctive Notes a new note will be posted to Nookal with a “Deleted in Instinctive Notes” comment for clarity